Kindly do the needful and suggest me any other alternatives for the same.
Now even though i cancel my order i would just be getting refund of my order which is again loss at my end becoz there were many onlineĪnd offline offers of 50% off in the 26th Jan adjoining week and trusting your website i ignored all these offers.Now who's going to compensate for the loss in case i don't get my delivery.
My question is if stock was not available why was i allowed to place online. Whereabouts of my product,customer service members keep on assuring me about the delivery in 2 days and even after waiting for 2 days things are not sorted out. This is a very serious situation where i don't have any
It seems that i been a sufferer even though paying full amount online initially. Or for the delivery getting delayed till date. Still unable to understand what's going on?there has been no updation at your part and not even single person has updated me about my future delivery Today itself i even placed a complaint regarding the same. This is regarding my delivery of product which still hasn't been received.
This is to bring into your notice that your issue against the order number has already been forwarded to the team responsible and we will surely update you with the resolution Please accept our sincere apologies for the inconvenience you have experienced. We appreciate the opportunity to assist you. Subject: SnapDeal Customer Support # 1583582 Re: Shipping Related (ticket #1583582) Its high time now kindly provide me email id and telephone nos of senior executive who can handle my query. Its already 4 days from the last mail sent still no updates. There has been no updates from you till now even though you have mentioned it would take 24 - 48 hrs. Please note: We recommend you to please add in your inbox to ensure the emails lands in your Inbox and not in the spam/junk folder. Please feel free to contact us for further assistance at our customer care number + or email at. We would request you to bear with us in the interim. We request you to kindly treat this incident as an exception and not as a yardstick to evaluate the quality of service, we strive to achieve for our valued customers.
Once your product will be shipped from our side, you will receive an email and SMS notification with the courier details. This email is in regards to your complaint for the undelivered product against the order number we would like to bring into your notice that we are trying hard to deliver you the We express our sincere apologies for the inconvenience you have experienced. Its already three weeks and still i am yet to receive my product.įollowing are the mail trails for the same. I called the customer care service numerous times but every time they keep on saying that they would deliver in 24-48 hrs. Nobody personally has called me till date. I had placed an order online dated 24th Jan 2013 but still yet to receive delivery for the same.